Utility Billing

The City of El Paso's water billing department is located at City Hall. The water bills are sent out around the middle of the month and are due on the 10th day of the following month.  We offer many ways to pay your bill: 

  • Online by clicking the Online Utility Billing Payments button below. You can make a one time payment, pay by text or have your payment automatically debited from your checking or savings accounts on the due date every month. You can also sign up for paperless billing.  
  • In person at our office with cash, check or credit/debit card
  • We have a mail slot in our front door for checks only. Please, no cash.
  • We can accept credit/debit cards over the phone