Utility Billing

The City of El Paso's water billing department is located at City Hall. The water bills are sent out around the middle of the month and are due on the 10th day of the following month. We offer many ways to pay your bill:

  • In person at our office with cash, check or credit/debit card
  • We have a mail slot in our front door for checks only. Please, no cash.
  • We can accept credit/debit cards over the phone.
  • Direct debit from a checking or a savings account. You would still get a monthly bill and the amount is automatically debited from your account on the 10th day of the month unless it falls on a holiday or weekend then it will be debited on the next business day. You will need to fill out an authorization form at City Hall.